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[CLAUDE] Office: P11-D ItTicket auto-assign round-robin + SLA timer (Wave 2, Mig 46)
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Mig 46 AddSlaFieldsToItTicket (SlaDueAt/SlaWarnedSent/SlaBreached). CreateItTicketHandler: round-robin least-loaded assign cho IT staff (dept Code=IT, tie-break Id) + SlaDueAt theo Priority (Urgent 4h/High 8h/Medium 24h/Low 72h). ItTicketSlaJob background (breach+warning notify, KHONG auto-transition). PUT /{id}/assign admin override. DbInitializer seed dept IT + 2 sample staff (nv.cao/nv.truong). FE ItTicketsPage +MaTicket+assignee+SLA badge (2 app SHA256 mirror). +9 test (191->200). Self-review PASS (seed<->query dept-code verified; em main solo review do session-limit kill reviewer-spawn).

Co-Authored-By: Claude Opus 4.8 (1M context) <noreply@anthropic.com>
This commit is contained in:
pqhuy1987
2026-06-08 13:23:45 +07:00
parent 6a664298fa
commit dcf76f8a9f
14 changed files with 7149 additions and 19 deletions
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10
src/Backend/SolutionErp.Api/Controllers/ItTicketsController.cs
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@ -29,5 +29,15 @@ public class ItTicketsController(IMediator mediator) : ControllerBase
return NoContent();
}
// P11-D: admin re-assign ticket cho IT staff (override round-robin auto-assign).
[HttpPut("{id:guid}/assign")]
[Authorize(Roles = "Admin")]
public async Task<IActionResult> Assign(Guid id, [FromBody] AssignItTicketBody body)
{
await mediator.Send(new AssignItTicketCommand(id, body.AssignedToUserId));
return NoContent();
}
public record UpdateItTicketStatusBody(int Status, string? Resolution);
public record AssignItTicketBody(Guid AssignedToUserId);
}